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This one day course is designed for individuals who have been tasked with the responsibility of producing a quality & procedures manual for their organisation to meet the requirements of ISO 9001:2000. The course includes: A set of handouts, which include examples of a quality manual layout and procedure writing methods/ideas. Who should Attend Managers and supervisors who would prefer to write and implement their own management system rather than using external consultants and are looking for ideas. This course is also suitable for individuals that are currently unhappy with their documented system and would like ideas on how they can improve it. Course Programme: The need for quality management systems, ISO 9001:2000 requirements, ISO 9004:2000 guidelines, Process flow chart mapping, Implementation methods Course Delivery Method Lecturing/Tutor input, group exercises, examples. Course Tutor: The tutor is very experienced in the field of quality management systems, a registered IRCA Lead Auditor and Member of the Institute of Quality Assurance. |
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Registration: To register onto the course please complete the attached booking form and return it to Mrs Julie Annis, Stowe House, Netherstowe, Lichfield, Staffs WS13 6TJ. |
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Tel: 01543 255144 Fax: 01543 255690 Email: ccas@iso9000uk.fsnet.co.uk Last updated February 9th, 2004 |