INDEX for ISO 9001
What is ISO
9001?
The ISO 9001 series of standards form the foundation and framework
for an effective management system within any type of business. The standards
were developed and published by the International Organisation for Standardisation
or ISO and have over 110 member countries. Increased global competition has
lead to higher customer expectations with regard to quality. To be competitive,
businesses need to employ increasingly effective and efficient systems.
What are the benefits of ISO 9001?
Your business can realise the following benefits:
Improved Customer Satisfaction
Greater Quality Awareness
Higher Real and Perceived Quality
Positive Cultural Change
Competitive Edge
Increased Market Share
Increased productivity
Reduced Costs
If you are a business
You cannot afford to ignore the requirements of a good Quality Management Service.
There are a number of reasons for undertaking ISO 9001, everybody has different
reasons for wanting to implement a Quality Management System. Varying from having
poor customer relations, wanting to export to countries where the ISO standard
is essential to improving your service.
If you are a customer
ISO 9001 will provide an additional level of security to you the customer.
If a business is ISO 9001 registered, it means that they have met the requirements
of the standard, which has been assessed independently, therefore are more quality
driven than a business that has not undertaken ISO 9001 certification.